Frequently asked questions

Box office

Passes to attend the event are on sale here ๐Ÿ‘‰ Buy Passes ๐ŸŽŸ

Make sure the address and postal code match your credit card information.

If you haven't received your confirmation email, check your spam!

Send us an email at info@riversidefestival.ca explaining the situation and including your full name and order number. We'll take care of the rest!

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VIP passes are sold out for Friday and Sunday. Tickets available for Saturday are on sale directly from the ticket office ๐Ÿ‘‰ Buy VIP tickets ๐Ÿพ

The VIP includes:

๐Ÿš€ Express Entry: Quick access to the festival entrance

โญ๏ธ VIP Terrace: Exclusive terrace with a breathtaking view of the stage

๐Ÿธ Private Bar: Private bar with access to high-end alcohol

๐Ÿšป Private Toilets: Private bathrooms

๐Ÿพ Bottle Service: Bottle service available ($)

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All you have to do is show up at the festival with your electronic pass and we will exchange it on site for your bracelet ๐Ÿ˜Ž.

Yes. Stay tuned to our Facebook and Instagram pages to find out everything! ๐Ÿพ๐Ÿ’ฅโฐ

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General info

The event is back on the magnificent site of the Canadian Museum of History! The site is bordered by the Ottawa River, the Ottawa Parliament as well as several parks, making it one of the most central urban sites in the country! To find out all the artists who will perform on September 6, 7 and 8, 2024, consult our program right here. ๐Ÿคฉ

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Rain or shine; the party continues! #OnEstPasFaitEnChocolat๐Ÿซ๐Ÿซ๐Ÿซ Make sure to find out the temperature before going to the site and dress accordingly. โ˜”

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Riverside is open to people of all ages. However, we strongly recommend that those aged 15 and under be accompanied by an adult. Due to the nature of our electronic music festival, it is strongly recommended not to bring a young child. ๐Ÿง’

The legal drinking age in Quebec is 18. If you wish to consume alcoholic beverages on site, please have two (2) valid pieces of identification in your possession. ๐Ÿ‘ฎโ€โ™‚๏ธ

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On September 6, 7 and 8, 2024, the Riverside Festival will take place from 3 p.m. to 11 p.m.

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The schedule will be revealed on August 22, 2024! You should see it circulating on our social networks.

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Plan your visit

No cash will be accepted. Only theCredit and debit cards will be valid payment methods anywhere on the Site. ๐Ÿ’ณ

Yes, water will flow freely throughout the Riverside Festival ๐ŸŒŠ. Access to the site allows you to bring one (1) empty reusable plastic bottle (!!) so that you can refill it later.

Here is a small list of services offered:

A variety of food kiosks ๐Ÿ•๐Ÿ”

Water and other refreshing drinks ๐Ÿ’ฆ

Beer and other alcoholic beverages ๐Ÿป

Toilets on site ๐Ÿšฝ

Water refill station ๐Ÿผ

As in all other festivals, only small bags and handbags will be allowed. All bags will be searched. ๐Ÿ‘€

Yes! A paid cloakroom will be at your disposal at the entrance to the festival. ๐Ÿ‘

Only granola bar snacks and reusable plastic water bottles will be allowed on site this year.

Safety & access

To ensure security, we ask that festival-goers remain on the event site after their pass has been scanned. The Riverside Festival team reserves the right to refuse access to any person who leaves the site after having already accessed it the same evening. ๐Ÿ™…๐Ÿผโ€โ™‚๏ธ๐Ÿ™…๐Ÿฝ

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Yes. There will be police officers and paramedics. A first aid tent is also set up. ๐Ÿฉบ๐Ÿš‘

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Free spaces are available in several nearby streets. Indoor parking at the Canadian Museum of History costs $13 per day. ๐Ÿš— The bus, bike, scooter and your feet are strongly recommended. ๐ŸšŽ๐Ÿšด๐Ÿปโ€โ™‚๏ธ๐Ÿ›ด๐Ÿ‘Ÿ The earlier you arrive, the easier it is to find a place. ๐Ÿ‘Œ Obviously, if you consume alcohol, you don't drive. ๐Ÿค“

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The festival encourages active transportation! Getting active before partying is always good for your health!

By bike ๐Ÿšด๐Ÿปโ€โ™‚๏ธ: Bike racks are set up around the site.

On foot ๐Ÿ‘Ÿ: You'll find LOTS of places to walk in the surrounding area. Streets, sidewalksโ€ฆ Itโ€™s crazy the same in Gatineau!

Public transport ๐ŸšŽ: Timetables available online.

The Aqua-Taxi from Ottawa (a water taxi, cool right?) ๐ŸŒŠ

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Yes! We advise you to arrive through the main entrance to the site located at the Laurier-Victoria corner. The use of nearby parking lots is recommended. โ™ฟ๏ธ

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Festival rules

Yes, cameras are allowed ๐Ÿ™Œ. However, professional audio or video recording equipment is not permitted unless you have Media access.

๐Ÿผ Alcoholic drinks that do not come from the site

๐Ÿ„ Illegal drugs and drug paraphernalia

๐Ÿšฒ Bikes

๐Ÿ’ง Glass bottles and cans

โ›„ Rigid coolers

๐Ÿ”Š Megaphones

๐ŸŽถ Musical instruments

๐ŸŽ† Fireworks

๐Ÿ€ Balloons, Frisbees, etc.

โ˜” Large umbrellas

๐Ÿช‘ Foldable chairs

๐Ÿ›น Skateboards

๐Ÿฑ Animals (except guide dogs)

๐ŸŽ’ Large backpacks

๐Ÿค Tents

๐ŸŽ‡ Laser pointers

๐Ÿ’ฆ Water gun and other games

๐ŸŽฅ Professional audio/video recording equipment

๐Ÿ’ต Products for promotion and sale

๐Ÿ”ซ Guns, knives, etc.

๐Ÿฉธ Any object that could cause injury

๐Ÿ“ธ Selfie sticks and any similar monopods

๐Ÿ‘ฝ Drones

๐Ÿ›ด Scooter

๐Ÿ’ฆ One (1) plastic water bottle (water fountains on site)

๐Ÿซ Camelbag / Water bag

๐Ÿš Beach towels and blankets

โ˜” Raincoats / small umbrellas

๐Ÿ‘ Small backpacks and purses (all bags will be searched)

โ˜€๏ธ Sunscreen (except flammable aerosol cans)

๐Ÿ“ท Digital cameras (except professional video equipment)

๐Ÿ“ธ Disposable cameras

๐Ÿ‡จ๐Ÿ‡ฆ Flags and banners

The Canadian Museum of History site offers a non-smoking environment, but an area for this purpose will be set up separately on the festival site. Only cigarettes and vaping will be permitted. The consumption of cannabis remains prohibited on the site of the Canadian Museum of History. โ€‹โ€‹๐Ÿšซ

โš ๏ธ Warning โš ๏ธ

Fraudulent tickets are currently circulating. If your ticket doesn’t look like it came from tixr.com, it’s probably a fake.

Avoid fraud by purchasing your ticket directly through our secure ticketing service.

PRร‰VENTE FLASH

Mets la main sur l’une des 200 passes week-end ร  140$ pour l’รฉdition 2025. Maintenant !

Promo valide jusqu’ร  dimanche seulement. ๐ŸŽŸ๏ธ