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Frequently asked questions


Our FAQs

The answers to your questions

The information you are looking for can probably be found in the sections below.

Box office

Passes to the event are on sale here. 🎟

You can get your 1-day, 2-day or 3-day pass right here 🎟️

You'll just have to show up at the festival with your electronic pass and we'll exchange it on site for your wristband. 😎

Step 1: Make sure the address and zip code match the credit card information

Step 2: If you did not receive your confirmation email, check your spam!

Step 3: You can write to us via R1VE, our virtual sidekick, directly on the website or via our social media. If you're old fashioned, send us an email at info@riversidefestival.ca explaining the situation and including your full name and order number. We'll take care of the rest! 💻

VIP passes are available right here 👉 https://festivalriverside.ca/vip/ 🍾


VIP includes 👇

⭐️ A table in a comfortable area with one of the best views of the stage for a small (4-6 people) or large group (8-10 people)

⭐️ 26 oz bottle(s)

⭐️ Table service

⭐️ Private bathrooms

🚨 Please note that the festival ticket is not included with the table. The VIP comes as a bonus to your ticket. 🎟

General info

Riverside is open to people of all ages. However, we strongly recommend that those 15 and under be accompanied by an adult due to the high traffic during the festival. Due to the nature of our electronic music festival, it is strongly discouraged to bring a young child. 🧒

The legal drinking age in Quebec is 18. If you wish to consume alcoholic beverages on the premises, please have two (2) valid forms of identification with you. 👮

New this year: there will be a locker rental service for a fee to store your backpacks and other belongings.

Yes, cameras are allowed 🙌. However, professional audio or video recording equipment is not allowed. You'll have to settle for recording with Instagram my friends. 💁

🍼Alcoholic beverages that are not from the site. 

🍄 Illegal drugs, Cannabis and drug paraphernalia 


💧Glass bottles and cans



🎶Musical instruments


🏀Balloons, Frisbees, etc. 

☔Big umbrellas 

🪑Folding chairs

🛹 Skateboard

🐱Pets (except guide dogs) 

🎒Large backpacks 


🎇Laser pointers

💦Water gun and other games 

🎥Professional audio/video recording equipment 

💵Products for promotion and sales 

🔫Firearms, knives, etc. 

🩸Any object that can cause injury 

📸Selfie sticks and any similar monopods



💦 One (1) plastic water bottle (water fountains on site) 

🐫Camelbag / Water bag 

🐚Beach towels and blankets 

☔Raincoat / small umbrellas 

👝Small backpacks and purses (all bags will be searched) 

☀️Sunscreen (except flammable aerosol cans) 

📷Digital cameras (except professional video equipment) 

📸Disposable cameras

🇨🇦Flags and banners

A smoking area will be set up on the site.

As in public areas, cannabis remains prohibited on the Canadian Museum of History site. 🚫

All cannabis products brought to the festival grounds must be in a SQDC sealed package, or any other government sources, and have been legally purchased in Canada. Any cannabis products that do not comply with the law will not be accepted or permitted on site. An individual may carry a maximum of 30 grams, the maximum amount allowed by law.  No sale or consumption of cannabis is permitted on site.

Failure to comply with these guidelines may result in expulsion from the site.

Security and accessibility

Free parking is available on several nearby streets. Indoor parking at the Canadian Museum of History costs $13 per day. 🚗 Bus, bike, scooter and your feet are highly recommended. 🚎🚴🏻🛴👟

The earlier you get there, the easier it is to find a spot. 👌

Obviously, if you drink alcohol, you don't drive. 🤓

Whether you're green, broke, forward-thinking or all three at once, the festival encourages active transportation! Moving before the party is always good for your health! 

By Bike 🚴🏻 : Bike racks are set up around the site.

On foot 👟 : You're going to find a LOT of places to walk around. Streets, sidewalks... It's crazy like that in Gatineau! 

Here are some other options  

Public transportation 🚎 Schedules here

The Aqua-Taxi from Ottawa (yes, a cab on the water, cool isn't it? 👀🌊) Details here

If you're the hotel or VRBO type, we invite you to take advantage of the interactive map from our kind partner Stay22. Hey, it's in-ter-active!!! 

Just like with tickets, book sooner rather than later! 

I hope so! We recommend that you arrive through the main entrance of the site located at the corner of Laurier-Victoria. Use of the nearby parking lots is recommended. ♿️

For a space in the parking lot of the Canadian Museum of History, we advise you to arrive early.

Yes. There will be police officers and paramedics on site. A first aid tent is also set up. 🩺🚑

Plan your visit!

The event will return to the beautiful site of the Canadian Museum of History! The site is bordered by the Ottawa River, the Ottawa Parliament as well as several parks, it makes it one of the most central urban sites in the country! It makes you want to party! To see all of the artists performing on September 9, 10 and 11, check out our program here. 🤩

On September 8, 9, and 10, 2023, Riverside Festival will run from 3:00 p.m. to 11:00 p.m. Plenty of time to enjoy your evening with your friends! 🎉

The schedule is already posted on our website as well as our social medias! 😚

Just like you, we're happy that things are getting back to normal! However, we'll keep an eye out for the latest developments and anything related to COVID-19 if that changes. 

The Riverside Festival will implement the government's measures and recommendations if necessary to ensure that we have a good time without stress!

Rain or shine, the party continues! ☀️ ⛈️ #PartyHard 

Make sure you still find out what the weather is like before you head to the venue and dress accordingly. ☔

You know, a cold is as flat as a hangover, but without the fun of the night before. 🥴

To ensure the safety of your gang, we ask that festival goers remain on the event site after their pass has been scanned. The Riverside Festival team reserves the right to deny access to anyone who leaves the site after having already accessed the site on the same night. 🙅🏼🙅🏽

Credit and debit cards will be the only payment methods accepted anywhere on the site. 💳

Like any other festivals, only SMALL SIZE bags and purses will be allowed. All bags will be searched. 👀

Here is a small list of services offered :

A variety of food vendors 🍕🍔

Water and other soft drinks 💦

Beer and other alcoholic beverages 🍻

On-site restrooms 🚽

Water refill station 🍼

Only cereal bar snacks and reusable plastic water bottles will be allowed on site this year. This is the perfect opportunity to enjoy a great French fry from one of your favorite restaurants! You'll be able to enjoy a wide range of choices from the foodtrucks. 🍟

Yes, water will be flowing throughout the Riverside Festival 🌊.

Access to the site allows you to bring one (1) empty (!!) reusable plastic bottle so you can refill it afterwards. 

Repeat after R1VE: ✔it's sunny, ✔it's hot, ✔we're hydrating!

Oh. Yes. Stay tuned to our Facebook and Instagram pages to hear all about it! 🍾 💥⏰