Passes to attend the event are available here 👉 Buy Passes 🎟
Make sure the address and postal code match the information linked to your credit card.
If you haven’t received your confirmation email, check your spam folder!
Send us an email at info@riversidefestival.ca explaining the situation and including your full name and order number. We’ll take care of the rest!
Yes, VIP passes are available for all three days. Please note that Friday night VIP passes are sold out.
VIP includes:
🚀 Express Entry – Fast access to the festival entrance
⭐ VIP Terrace – Exclusive terrace with a breathtaking view of the stage
🍹 Private Bar – Private bar with access to premium liquors
🚽 Private Restrooms – Private restroom facilities
🍾 Bottle Service – Bottle service available ($)
Yes, absolutely! If you purchased your 3-day pass during our fall or winter flash sale, nothing changes — your pass is still valid for all three days of the festival. 😁
All performances scheduled at the festival, including headlining artists, are subject to change without prior notice. No refunds will be issued due to such changes or cancellations.
Just bring your electronic pass to the festival, and we’ll exchange it on-site for your wristband. 😎
From September 12 to 14, 2025, Riverside Festival will run from 4:00 PM to 11:00 PM.
We strongly recommend arriving early to avoid long lines and soak up the atmosphere before the show begins. Doors open at 4:00 PM… arrive early so you don’t miss a thing!
The festival site will be open from 4:00 PM to 11:00 PM on the Friday and from 3:00 PM to 11:00 PM on Saturday & Sunday. We recommend arriving early to avoid lines and make the most of your time on site!
Rain or shine, the party goes on! Be sure to check the weather before heading to the site and dress accordingly. ☔
Riverside is open to all ages. However, we strongly recommend that anyone 15 years old or younger be accompanied by an adult. Due to the nature of our electronic music festival, it is highly discouraged to bring infants or very young children. 🧒
The legal drinking age in Québec is 18. If you plan to consume alcohol on site, please have two (2) valid pieces of ID with you. 👮♂️
From September 12 to 14, 2025, Riverside Festival will run from 4:00 PM to 11:00 PM.
No cash will be accepted. Only credit and debit cards will be valid payment methods throughout the site.
Outaouais Tourism and the City of Gatineau invite you to make the most of your stay by discovering everything the region has to offer! Stay in downtown Gatineau, treat yourself to the restaurants in Old Hull, and keep your #OutaouaisFun adventure going with a nature escape, a relaxing moment, or cultural discoveries. Outaouais is all that!
For more inspiration, click here: https://www.tourismeoutaouais.com/en/
Yes, water will be flowing all weekend at Riverside Festival. Your entry to the site allows you to bring one (1) empty reusable plastic bottle (!!) so you can fill it up afterward.
Riverside aims to offer a variety of food options. From poutine to vegan and gluten-free dishes, several food trucks will be on site all weekend long.
As with all other festivals, only small bags and purses will be allowed.
All bags will be searched.
Yes! A paid coat check will be available at the festival entrance.
Only snacks such as granola bars and reusable plastic water bottles will be permitted on site.
For safety reasons, we ask that festivalgoers remain on site after their pass has been scanned. Riverside Festival reserves the right to refuse entry to anyone who leaves the site after having already accessed it the same night.
Yes. There will be police officers and paramedics on site, as well as a designated first aid tent.
Riverside Festival is committed to providing a positive experience for everyone. To improve accessibility, a dedicated area is available for people with reduced mobility and one companion.
For any questions regarding mobility, please contact us at: info@festivalriverside.ca
All cannabis products brought onto the festival site must be in sealed packaging from the SQDC or any other government source and must have been purchased legally in Canada. Any cannabis products not in compliance with the law will not be accepted or permitted on site.
An individual may possess a maximum of 30 grams, as per the legal limit. No cannabis edibles will be allowed on site.
Possession of cannabis is permitted only for individuals aged 21 and over.
Security checks are a condition of entry, and you may be searched anywhere on the site at any time. Without liability to you, we have the right to confiscate any object that could reasonably be considered a weapon (or used as a weapon) or could cause danger, offense, or disruption of any kind. Anyone suspected of carrying illegal items or engaging in illegal activity may be turned over to the police, denied entry, or removed from the site without a refund.
Free parking is available on several nearby streets. The Canadian Museum of History’s indoor parking costs $18 per day. We strongly recommend taking the bus, biking, using a scooter, or walking. The earlier you arrive, the easier it is to find a spot. And of course, if you consume alcohol, don’t drive.
Lost items can be retrieved at the booth near the festival’s main entrance.
The festival encourages active transportation! Moving before you party is always good for your health!
Aqua-Taxi from Ottawa: (Yes, a taxi on the water — pretty cool, right?)
Yes, cameras are allowed. However, professional audio or video recording equipment is not permitted unless you have media access.
Please note: All bags will be subject to search at the entrance.
